How to add someone else mailbox to your owa and outlook

Created by Abhishek Devrani, Modified on Sat, 12 Oct, 2019 at 2:55 PM by Neha Mishra

You can access another person’s mailbox if you have been granted the appropriate permissions to their mailbox.

   

Consider these scenarios:

A person needs an assistant to monitor email on his or her behalf. In this scenario, an assistant that has been granted the appropriate permissions to a manager’s mailbox can view the manager’s mailbox.

 

Access another person’s mailbox in Outlook  


If you are using Outlook Offic365, the mailbox for which you have been granted access automatically display in your folder list. In the example below, Adam Barr has been granted access to the mailbox of Kim Akers. Kim’s mailbox displays automatically in Adam’s folder list in Outlook Office365.

    

Note: If you were recently granted access to the mailbox, it may take a few hours for the other user’s mailbox to display in your folder list.

    

Shared folder displays in Outlook 2013 folder list


Add another person’s mailbox to your folder list in Outlook Web App

    

After you complete this procedure, the person’s mailbox for which you have been provided access to will display in your Outlook Web App folder list every time you open Outlook Web App.

    

  •  Log in to your mailbox using Outlook Web App.              
  •  Right-click your name in the folder list, and click Add shared folder.        

    Outlook Web App Add shared folder right-click menu option

  • In the Add shared folder dialog box, type the name of the mailbox that you have been provided access, and click Add.
  • If you have only been provided access to specific folders in the other user’s mailbox, you will only see the folders for which you have been granted access.
  • If you decide that you no longer want to see the other person’s mailbox every time you open Outlook Web App, right-click the folder, and click Remove shared folder.

        

    Outlook Web App Removed shared folder right-click option


For any other concerns related to Office 365 plan and subscriptions. You can reach out to us by submitting a ticket on our portal https://cloud.foetron.com/ or you can directly mail us at support@foetron.com. Check out our website www.foetron.com to know about the services offered by us.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article