You worked offline for a while, then logged on and pressed F9 to send and receive your messages. A moment later, you realized you'd sent a message from your personal account instead of your work account. You quickly recall the message, and (whew!) the recall succeeds, but you'd rather not do that again.


No problem. You can change your send/receive group settings so you only send messages from specific email accounts.


  1. Click Send/Receive > Send/Receive Groups > Define Send/Receive Groups

  2. Click the group you want to change.

  3. Change the options. For example:

  4. If you only want to send and receive mail when you press F9, clear the first Schedule an automatic send/receive every n minutes option.

  5. If you frequently work offline, and you check the second Schedule an automatic send/receive every n minutes option, Outlook tries to connect and send and receive your messages at the interval you specify.

  6. If you uncheck the option above that, Outlook won't send mail from that account when it runs that periodic send/receive operation.


Changing the All Accounts group

The All Accounts group shown in the picture above is an umbrella group that includes all your email accounts. If you want to stop send/receive for one or more of your email accounts, you can remove those accounts from the All Accounts group.

  1. Click All Accounts.

  2. Click Edit.

  3. Click the account you want to remove and uncheck the Include the selected account in the group option. 



For any further queries, you can reach us by creating a ticket at Foetron Support Portal or you can directly call us on our support helpline number +91-124-4506200