Step 1: Login into portal.office365.com

Sign in with your Login ID and Password.

Continue…


Step 2: When entering account click on Admin as shown into the picture.


Step 3: In the left navigation pane of the Microsoft Office 365 admin center, click Exchange.


Step 4: After click on the Exchange a new window will open, in the new window click on the Recipients.

Step 5: Now click on the Contact button as show in the picture.

Step 6: Now click on the + icon that shown on the screen, it will show the further options. 

Step 7: After clicking on the + icon, now click on the Mail Contact.


Step 8: After click on the Mail contacts, fill all the required filled in New Window that is popup, then click on the save button.

Complete the following boxes on the New mail contact page:

  • First name: Use this box to type the contact's first name.
  • Initials: Use this box to type the contact's initials.
  • Last name: Use this box to type the contact's last name.
  • * Display name: Use this box to type a display name for the contact. This is the name that's listed in the contacts list in the EAC and in your organization's address book. By default, this box is populated with the names you enter in the First name, Initials, and Last name boxes. If you didn't use those boxes, you must still type a name in this box because it's required. The name can't exceed 64 characters.
  • * Name: Use this box to type a name for the contact. This is the name that's listed in the directory service. Like the display name, this box is populated by default with the names you enter in the First name, Initials, and Last name boxes. If you didn't use those boxes, you must still type a name in this box because it's required. The name can't exceed 64 characters.
  • * Alias: Use this box to type an alias (64 characters or less) for the contact. This box is required.
  • * External email address: Use this box to type the outside email account of the contact. This box is required. Email sent to this contact is forwarded to this email address.


Here we can see that we successfully save the user.