How to Convert a User Mailbox to Shared Mailbox : Foetron

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Created by: Shekhar Rathour

Modified on: Tue, 31 Mar, 2020 at 4:52 PM

Step 1: Login into portal.office365.com

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Step 2: When entering account click on Admin as shown into the picture.

Step 3: In the Office 365 admin center, choose the Active users option.

Step 4: Click on the Username a new window will appear on the right side and then click on the Mail.

Step 5: Then, click Convert to Shared Mailbox to convert your regular mailbox to a shared one.

Shekhar is the author of this solution article.

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