Having issues with Xbox multiplayer, including Xbox One, Xbox Live, and Xbox 360, not working? This video will explain how to check for network outages or issues with your subscription so you can get back to your great Xbox multiplayer gaming. Here's what to do if multiplayer on Xbox isn't working: 1) Sign into your account at account.microsoft.com, 2) Go to Services & subscriptions, 3) Check your subscription's expiration date, 4) Check for outages at support.xbox.com/xbox-live-status
For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.