A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive, Windows Phone, and Xbox LIVE, Xbox Game Pass – and it means your files, photos, contacts and settings can follow you securely to any device. This video explains what a Microsoft account is and what its benefits are.

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.