If your Surface won't wake up or respond, there are several things you can do. This video will show you how to force a shutdown and restart your Surface; install updates; and how to get it repaired or replaced.
For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article