Congratulations on getting your new Surface Headphones! The first step is to pair them with your phone or PC using Bluetooth. After that, set up your headphones with the Surface Headphones app on Windows 10 to keep them up to date, adjust equalizer settings, and see what devices they're paired with.
How to pair your Surface Headphones:
On a Windows 10 PC
1. Press and release the power button quickly to turn on your headphones—they'll be pairing mode the first time you turn them on.
2. Select Start -- Settings -- Devices -- Bluetooth & other devices --- Add Bluetooth or other devices -- Bluetooth
3. Select Surface Headphones and then select Done.
On an iOS device
1. Press and release the power button quickly to turn on your headphones—they'll be pairing mode the first time you turn them on. If you've paired your headphones with another device, press and hold the power button until you hear they're in pairing mode. When your headphones are in pairing mode, the LED light will flash white.
2. On your iOS device, open Settings and tap Bluetooth.
3. Make sure Bluetooth is turned on, and then tap Surface Headphones.
On an Android device
1. Press and release the power button quickly to turn on your headphones—they'll be pairing mode the first time you turn them on. If you've paired your headphones with another device, press and hold the power button until you hear they're in pairing mode. When your headphones are in pairing mode, the LED light will flash white.
2. On your Android device, go to Bluetooth settings and pair your Surface Headphones.
For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.
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