Watch to learn how to use Cortana with your Surface Headphones to play music, make calls, and more, hands-free. 

FYI: Cortana isn't available on Surface Headphones in all countries and regions, and the experience may vary by country/region. If Cortana isn't available on your headphones in your area, you won't be able to control them using your voice, but you can still use the touch gestures. 

For more tips like this, check out the working remotely playlist at . Also, if you need any further assistance then you can raise a support ticket and get it addressed.