If you have slow performance or your computer crashes, you can use clean boot to find what is causing the issue in Windows 10. Here's how to identify software-related problems in Windows: 1) Run a clean boot, 2) Check if the problem still occurs, 3) Enable apps and services and reboot to figure out what's causing the problem, 4) Update or uninstall the app or service that's causing problems, 5) Enable the rest of the apps and services

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.