Here are three steps to take to troubleshoot problems updating Windows 10 1) 0:30 Check  what version you are on and get the latest one 2) 1:25 Use Windows Update Troubleshooter 3) 2:13 Download the Windows Update component

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.