How to create an Intune MAM diagnostic report on iOS devices | Microsoft

Created by Krishan Kumar, Modified on Mon, 31 Aug, 2020 at 6:16 PM by Krishan Kumar

Learn how to create a report of Mobile Application Management (MAM) logs to diagnose Intune App Protection Policy related issues on iOS devices. In this video, we walk through the steps to create a report. Note: You will need to download the Edge browser from the Apple Store.

1) Open Microsoft Edge on iOS device 

2) Type about:intunehelp in the navigation or address bar

3) Tap on the Go button 

4) Tap on Get Started  

5) Make a note of reference ID

6) Tap on Send Logs to Microsoft and wait for it to finish uploading 

7) You will see a success message




For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed. 

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