Self-service password reset offers a simple means for IT administrators to empower their users to reset or unlock their own passwords and accounts without IT conventions. This video will help educate IT administrators and end users on the self-service capability of resetting a forgotten or expired password in Azure Active Directory.
For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy.
Also, if you need any further assistance then you can raise a support ticket (https://cloud.foetron.com/) and get it addressed
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