In this video, learn how to register your security information for Azure Multi-Factor Authentication (MFA) and self-service password reset. This video will show end users on how to register and manage various authentication methods for MFA and the self-service capability for resetting a forgotten or expired password. 

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy. 

Also, if you need any further assistance then you can raise a support ticket (https://cloud.foetron.com/) and get it addressed.