Tips to set up Surface after Factory Reset | Microsoft

If your Surface is just back from service, check out this video on how to restore your files and apps in 4 steps. 1) Set up, 2) Install updates, 3) Restore files, 4) Install apps

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.