In this video Gavin Gear gives a demonstration of 3D scanning and 3D printing on Windows 8.1 using the new MakerBot Digitizer Desktop 3D Scanner and the MakerBot Replicator 2 3D printer. For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.