Surface's Creative Director, Ralf Groene, lifts the hood of Surface to discuss the design and build quality of the device. Hear directly from the source on the team, tools and resources that brought us the tablet than can replace your laptop. For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.