Ralf Groene, Creative Director for Surface talks about his job, how he and his team think about Surface user scenarios, and introduces the Surface in the Classroom Design Challenge -- asking you to submit your ideas for making Surface in the Classroom an even better experience!  For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.