In this video, learn how entities can be used to provide a more natural conversation with your bot with Microsoft Power Virtual Agents. You’ll alsoIn this video, get a deep dive into how to use analytics and chat transcripts to improve the performance of your bot with Power Virtual Agents.  

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.