CenturyLink Field technicians use Microsoft Teams to deliver faster customer service

Created by Shekhar Rathour, Modified on Thu, 20 Aug, 2020 at 10:26 PM by Shekhar Rathour

CenturyLink wanted to transition from a telecom to a technology company to better serve customers. By introducing Microsoft 365 and Teams, Firstline Workers are now able to communicate quickly, restoring service for their customers faster. For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article