In this second video of our introduction to the Windows Insider Program, Microsoft engineer Jason Howard explains how we use Insider feedback to build a better Windows. You’ll also hear an amazing story of how feedback from two Insiders helped prevent upgrade issues for potentially hundreds of thousands of users – and how all Insiders are helping to shape Windows for the world.   For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.