If your screen reader is not reading Office applications such as Word, Power Point, or Excel, this video shows you how to do an online repair of Office using Narrator, Microsoft’s built-in screen reader. 1) Go to "Apps and features" 2) Search for Microsoft Office 3) Select "Modify" 4) Follow the on-screen instructions to do an online repair of Office

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.