This video shows you how to reset your password so you can log into your Microsoft account, review charges, and access Xbox, Office 365, Live, Windows, Skype, Hotmail, and Outlook. Here are the steps outlined in the video 1) Enter your account at account.microsoft.com, 2) Select Next, 3) Select Forgot my password, 4) Follow the on-screen directions

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.