City National Bank is using the Surface Pro to provide a high-end, technology-rich experience for both its employees and customers. The Surface Pro gives colleagues access to all of their productivity tools whether they're on the road, at home, or at work, seamlessly replacing their desktops and laptops. Relationship managers are able to use the tablet to engage customers as soon as they walk in the door. Jim Ellaboudy, SVP Enterprise Services at City National Bank, is delighted with the performance of the Surface Pro. "People are changing the way they're banking. Surface allows us to empower our mobile colleagues while providing the type of extraordinary service our clients expect. For more tips like this, check out the working remotely playlist at . Also, if you need any further assistance then you can raise a support ticket and get it addressed.