How to insert a SIM card into a Surface | Microsoft

Get a cellular data connection on your Surface Pro (5th Gen) with LTE Advanced, Surface Go with LTE Advanced, or Surface Pro X. You'll need a nano SIM from your mobile carrier and the SIM ejector tool that comes with your Surface before you get started.

SURFACE PRO (5th Gen) WITH LTE ADVANCED:

1. With your Surface Pro (5th Gen) with LTE Advanced facing down, gently pull out the kickstand. The kickstand has the Microsoft logo on the back.

2. Remove the SIM ejector tool from the instruction card that's on top of the envelope in the box your Surface Pro came in. 

3. Locate your SIM card tray near the bottom-right corner and under the kickstand of your Surface Pro (5th Gen) with LTE Advanced.

4. Insert the SIM ejector tool into the small hole and gently press in to eject the SIM card tray. When you’re done, slide the SIM ejector tool back into the instruction card so you can find it again later.

5. Remove the SIM card tray from the slot. When you remove it, keep it face-up.

6. Place the SIM card face up in the SIM card tray. Make sure the small notch in the corner of the SIM card matches the one in the SIM card tray so that it fits properly. The words or logo on the SIM card should be facing up.

7. Slide the SIM card tray back into the SIM card slot until it clicks. The small hole in the SIM card tray should be closest to the bottom-right corner. Make sure the SIM card tray slides in smoothly—don't force it.

SURFACE GO WITH LTE ADVANCED: 

1. With your Surface Go with LTE Advanced screen facing you, turn the left edge towards you until you see the SIM card tray. 

2. Remove the SIM ejector tool from the instruction card that's in the box your Surface Go came in.

3. Insert the SIM ejector tool into the small hole and gently press in until the SIM card tray is ejected. When you're done, keep your SIM ejector tool somewhere safe so you can find it again later.

4. Remove the SIM card tray from the slot. When you remove it, keep it face up.

5. Place the SIM card in the SIM card tray. Make sure that the notches on the SIM card and the tray line up. The words or logo on the SIM card should be facing up. 

6. Slide the SIM card tray back into the SIM card slot until it clicks. Don't force it in – the SIM card tray should slide in smoothly.

SURFACE PRO X: 

1. Place your Surface Pro X screeen on a table and lift the kickstand to reveal the SIM door.

2. Insert the included SIM ejector tool into the small hole on the SIM door to detach it.

3. Push your SIM card into the SIM card slot until it clicks.

4. Slide the SIM door into place, then press down until it clicks.

5. To use your SIM, select Start  -- Settings  -- Network & Internet  -- Cellular, then under Use this SIM for cellular data, select SIM1.

6. On the taskbar, select the Network icon and make sure your SIM card mobile operator is listed. 

For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.