How to get topic suggestions from Customer Service Insights with Power Virtual Agents

Created by Krishan Kumar, Modified on Sat, 29 Aug, 2020 at 4:04 PM by Krishan Kumar

In this video, learn how entities can be used to provide a more natural conversation with your bot with Microsoft Power Virtual Agents. You’ll also this video, learn how to automate topic suggestions from Microsoft Dynamics 365 Customer Service Insights to Power Virtual Agents with a single click. 




For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article