Start 1:1 or group remote work calls with anyone in your organization — no matter where you are in Microsoft Teams. To get a conversation going in a 1:1 or group chat, select audio call or video call icon. You can also use the Microsoft Teams command box to make a call. To do so, type "/call" into the command box and choose the person you'd like to reach. Lastly, if you see someone you want to call anywhere in Teams, simply hover over their photo and select audio call. For more tips like this, check out the working remotely playlist at www.youtube.com/FoetronAcademy . Also, if you need any further assistance then you can raise a support ticket and get it addressed.