How does a customer cancel Azure in Open Volume Licensing?

Created by Foetron Support, Modified on Sat, 20 May, 2017 at 3:47 PM by Foetron Support

A customer cannot cancel Azure in Open after activating their purchased OSA Key. There are also no returns for any unused portion of a monetary option. Upon the expiration or complete use of the monetary credit, a customer can let their subscription expire. Data is retained for 90 days after the

expiration date. Customers who have not activated their OSA Key can return the key during the regular return period that Open licenses are subject to.